Not long ago, the only role of IT was to keep business systems running. And, it was typically managed from basements, without any meaningful connection to other organizational departments.
Being so far removed from the strategic goals of the business, IT was nothing but a support team. It only showed when needed and was seldom invited to celebrate successes.
For organizations to continue succeeding during the digital age, the role of IT is changing. IT is becoming more strategic planning—based on the alignment of IT goals to business goals.
In other words, IT is moving to the heart of the business. Doing so, allows IT to better leverage modern technology as it aims to bring on digital transformation for organizations.
Benefits of Strategic IT
The move from legacy IT to strategic IT is not a trivial matter. And, its benefits outweigh the necessary efforts. Consider:
- Responding to change. Only those who expect change and are prepared for it can leverage change to their advantage. IT professionals best understand the IT product life cycle. They know which new solutions are mature enough to potentially drive the business by successfully executing on its overall strategy.
- Addressing shadow IT. When the IT department is unable to drive business with modern technology, individual employees and departments often find a way around it. They do this by taking on technology projects without the knowledge of the IT department. This leads to shadow IT. Strategic IT can prevent this from happening. It ensures everyone always has access to the right tools to accomplish all business goals.
- Communicating intentions to senior leadership. When the IT department works out of a dusty basement and is removed from the strategic goals of the business, it cannot properly communicate its objectives to senior leadership. As a result, there’s no meaningful opportunity to redirect the efforts of the IT department and align those efforts with executive leadership and its vision. Only when IT goals perfectly line up with business goals can success happen in the digital age.
Shaping Your IT Strategy
When Jeroen Tas, the CIO of Philips, joined the lighting, consumer electronics and healthcare company, he explains that IT was in the basement, keeping the systems running. But, IT was disconnected from the real strategy of the business.
“Our current legacy landscape isn’t built for heavy customer interaction,” Tas says. “It isn’t built for real-time decision making. It isn’t built to have a common view of how our business is running. So, we have to change that. Invest less in legacy, and make the bets for the future.”
One bet that can pay off is a partnership with a managed IT services provider. This provider must be capable of delivering a comprehensive review of your organization’s infrastructure, management, security, processes and performance. That way, areas of technology improvement can be pinpointed, and a roadmap for future technology upgrades can be created.
At Vology, we understand the critical importance of modern technology when it comes to achieving difficult business objectives. We have the experience and resources to help organizations shift to strategic IT, forming a perfect alignment of your IT and business goals.