Managed IT Services

Workstation

Become a Workstation Warrior

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Looking to Increase Workstation Speed and Agility? We Got Your Back.

Vology provides the IT expertise, hardware, software and systems needed to procure, install and administer powerful, reliable workstations that speed operations throughout your organization. The result is greater efficiency, flexibility and responsiveness to better serve your customers.

Workstation Management Services

Vology provides 24/7/365 remote monitoring, management and technical support of physical and virtual workstations using supported monitoring tools from our Network Operations Center to ensure the health, performance and availability of your critical end-user workstations.

Vology’s Workstation Management Services include:

  • Remote installation at each workstation-includes desktops, laptops and virtual desktops supported OS: Windows, Mac and Linux
  • Configuration of Vology’s best practice monitoring and alerts
  • Detection, diagnosis and restoration to normal operating condition of each incident, including documentation within Vology ticketing system
  • Incident notification and tracking of all incidents related to the supported workstations
  • End-user technical support
  • Incident resolution
  • Perform basic workstation changes
  • Provide recommended anti-virus/anti-malware software solution
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CUSTOMER SUCCESS STORY

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