Managed IT Services

Telephony

Open the Lines of Communication

Connecting Faster & More Cost Effectively Than Ever Before.

As technology progresses at warp speed, Vology harnesses the power of Unified Communications (UC) to keep people and organizations connected on the ground, in the Cloud, and digitally throughout the internet. Voice services include conventional phone lines, Voice over Internet Protocol (VoIP), bring your own device (BYOD), email, fax, instant messaging, help desk support and 911 emergency systems.

The key is to integrate these communications systems, enabling your team to communicate faster and more cost-effectively internally and externally with customers. Vology designs solutions that meet your needs today and grow with you as your business and technology welcomes new opportunities to increase productivity and reduce costs, while boosting quality and customer service.

Vology’s Unified Communications Management Service is part of a comprehensive management portfolio designed to deliver end-to-end management of data, unified communications and wireless environments. As a Managed IT Services Provider and network support organization with decades of experience, specialized resources, best-of breed management platforms and proven methodologies for management and resolution, Vology is the right choice to maximize your network performance and help you meet your business goals.

Expert Support for Critical Services

Voice services are critical to business success. Vology’s Unified Communications Management Service helps ensure high availability of these critical services to simplify communications and increase productivity. You maintain visibility and control of your network through secure, online access to Vology’s management portal and detailed reports delivered directly to your inbox on a regular basis. With end-to-end management and operation of your UC system from Vology, your IT resources will be free to focus on the strategic initiatives necessary for continued growth and success.

At Vology, we specialize in ensuring that LAN/WAN/IPT server infrastructure is operating at the highest availability, providing your IT staff with 24/7/365 specialized IPT technical support.

The introduction of Unified Communications (UC) traffic onto a data network creates a new level of complexity and presents new support and management challenges. To realize the benefits of UC, the converged network and applications must operate at peak performance. The Unified Communications Management Service offered by Vology’s Telephony helps businesses maximize their Unified Communications investment by improving system and application availability and reducing operational costs.

Proactive, Effective, Secure

Vology’s Unified Communications Management Service combines extensive UC expertise with industry-leading tools and IT Infrastructure Library® (ITIL)-based processes to deliver a comprehensive solution for optimal reliability and performance.

This proven solution provides 24/7/365 monitoring, management and knowledgeable support for the proper operation of UC devices, applications and underlying infrastructure in the Unified Communications environment.

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