VMware WS-SUP-5PAK

SKU: WS-SUP-5PAK | MFG: VMware

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VMware Workstation Per Incident Support - E-mail + Phone, 5 incident/year
VMware Support Services provide a range of support offerings backed by industry-leading expertise in virtualization and virtual infrastructure. VMware's cumulative years of experience installing, integrating and supporting virtualization technologies in production environments results in timely and accurate support.VMware Per Incident Support offers pay-per-request support. Support requests are submitted via the VMware support Web site only.VMware offers technical support for VMware Workstation on a per-incident basis. You'll have access to: a technical engineer through email or by telephone; documentation, Knowledge Base articles and discussion forums through the VMware web site. Before purchasing per incident support, VMware highly recommends that you take advantage of VMware's online knowledge base, documentation and discussion forums - complimentary resources that may lead directly to the answers needed. VMware per-incident support is valid for one year after purchase and does not include product updates or upgrades.

  • Details
    • Phone consulting - 1 year - response time: 1 business day - availability: 12 hours a day / Monday-Friday - 5 incidents ¦ Web support - 1 year - 5 incidents ¦ Knowledge base access - 1 year
    • Phone consulting - 1 year - response time: 1 business day - availability: 12 hours a day / Monday-Friday - 5 incidents ¦ Web support - 1 year - 5 incidents ¦ Knowledge base access - 1 year
  • MainSpecs
    • VMware Workstation
    • 1 business day
    • 12 hours a day / 5 days a week
    • VMware Per Incident Support technical support - 1 year - 5 incident - for VMware Workstation
    • Phone consulting
    • 1 year - 5 incident
    • Technical support
  • Software
    • VMware Workstation
  • General
    • Phone consulting
    • 1 year - 5 incident
    • Technical support
    • 1 business day
    • 12 hours a day / 5 days a week

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