VMware VS-EPT-25VM-P-SSS-C

SKU: VS-EPT-25VM-P-SSS-C | MFG: VMware

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Production Support/Subscription for VMware vShield Endpoint (25 VM Pack) for 1 Year
vShield products provide comprehensive protection, reduce complexity, and improve performance for virtualized and cloud deployments. VMware vShield Endpoint is a unique solution that optimizes antivirus and other host and endpoint security for use in VMware vSphere 4.1 and VMware View 4.5 environments.

  • Details
    • Emergency phone consulting - 1 year / 6 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year / 6 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 6 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 6 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Remote monitoring - 1 year ¦ E-mail consulting - 1 year / 6 contacts - availability: 24 hours a day / Monday-Sunday ¦ Technical support - 1 year - on-site - severity critical
    • Emergency phone consulting - 1 year / 6 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year / 6 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 6 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 6 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Remote monitoring - 1 year ¦ E-mail consulting - 1 year / 6 contacts - availability: 24 hours a day / Monday-Sunday ¦ Technical support - 1 year - on-site - severity critical
  • Software
    • VMware vShield Endpoint
  • General
    • 1 year
    • Emergency phone consulting
    • Technical support
    • 24 hours a day / 7 days a week
    • 30 min
  • MainSpecs
    • VMware Support and Subscription Production - technical support - 1 year - for VMware vShield Endpoint
    • Emergency phone consulting
    • 1 year
    • Technical support
    • P/N: VS-EPT-25VM-C
    • VMware vShield Endpoint
    • 30 min
    • 24 hours a day / 7 days a week
  • Compatibility Information
    • P/N: VS-EPT-25VM-C

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