VMware VS-EPT-25VM-G-SSS-C

SKU: VS-EPT-25VM-G-SSS-C | MFG: VMware

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Basic Support/Subscription for VMware vShield Endpoint (25 VM Pack) for 1 Year
vShield products provide comprehensive protection, reduce complexity, and improve performance for virtualized and cloud deployments. VMware vShield Endpoint is a unique solution that optimizes antivirus and other host and endpoint security for use in VMware vSphere 4.1 and VMware View 4.5 environments. Subscription Support only, Technical Support provided by 3rd party solution provider.

  • Details
    • Emergency phone consulting - 1 year / 4 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year / 4 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Web support - 1 year ¦ Remote monitoring - 1 year ¦ E-mail consulting - 1 year / 4 contacts
    • Emergency phone consulting - 1 year / 4 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year / 4 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Web support - 1 year ¦ Remote monitoring - 1 year ¦ E-mail consulting - 1 year / 4 contacts
  • Software
    • VMware vShield Endpoint
    • 25 virtual machines
  • General
    • 1 year
    • Emergency phone consulting
    • Technical support
    • 12 hours a day / 5 days a week
    • 4 business hours
  • MainSpecs
    • VMware Support and Subscription Basic - technical support - 1 year - for VMware vShield Endpoint
    • Technical support
    • 25 virtual machines
    • Emergency phone consulting
    • 1 year
    • P/N: VS-EPT-25VM-C
    • VMware vShield Endpoint
    • 4 business hours
    • 12 hours a day / 5 days a week
  • Compatibility Information
    • P/N: VS-EPT-25VM-C

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