VMware VS-DS2-25VM-P-SSS-A

SKU: VS-DS2-25VM-P-SSS-A | MFG: VMware

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Academic Production Support/Subscription for VMware vShield Data Security 5 (25 VM Pack)
VMware Production Support is designed with your production environments in mind. The global support centers are staffed around the clock to provide you access to the industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

  • Details
    • Emergency phone consulting - 1 year / 6 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year / 6 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 6 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 6 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Remote monitoring - 1 year ¦ E-mail consulting - 1 year / 6 contacts ¦ Technical support - 1 year - on-site - severity critical
    • Emergency phone consulting - 1 year / 6 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year / 6 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 6 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 6 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Remote monitoring - 1 year ¦ E-mail consulting - 1 year / 6 contacts ¦ Technical support - 1 year - on-site - severity critical
  • General
    • Technical support
    • 24 hours a day / 7 days a week
    • 1 year
    • Emergency phone consulting
    • 30 min
  • Software
    • VMware vShield App with Data Security
    • 5
    • Academic
    • 25 virtual machines
  • MainSpecs
    • VMware vShield App with Data Security
    • 30 min
    • Academic
    • Technical support
    • Emergency phone consulting
    • 1 year
    • 25 virtual machines
    • 5
    • 24 hours a day / 7 days a week
    • VMware Support and Subscription Production - technical support - 1 year - for VMware vShield App with Data Security

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