VMware VI-SRM-P-SSS-C

SKU: VI-SRM-P-SSS-C | MFG: VMware

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Production Support/Subscription for VMware vCenter Site Recovery Manager for 1 Processor for 1 Year
VMware vCenter Site Recovery Manager is a groundbreaking product for disaster recovery that uses virtualization to provide pioneering disaster recovery management and automation for the virtual datacenter.VMware vCenter Site Recovery Manager allows you to: ensure reliable recovery with thorough automation and easier testing; take control of your disaster recovery plans.

  • Details
    • New releases update - 1 year ¦ Web support - 1 year ¦ Emergency phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ Web knowledge base access - 1 year
    • New releases update - 1 year ¦ Web support - 1 year ¦ Emergency phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ Web knowledge base access - 1 year
  • Software
    • 1 processor
    • VMware Site Recovery Manager
  • MainSpecs
    • VMware Site Recovery Manager
    • 30 min
    • Emergency phone consulting
    • 1 year
    • VMware Support and Subscription Production - technical support - 1 year - for VMware Site Recovery Manager
    • Technical support
    • 1 processor
    • 24 hours a day / 7 days a week
  • General
    • 24 hours a day / 7 days a week
    • 30 min
    • Technical support
    • Emergency phone consulting
    • 1 year

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