VMware VI-ENT-G-SSS-A

SKU: VI-ENT-G-SSS-A | MFG: VMware

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Academic Basic Support/Subscription* for VMware Infrastructure Enterprise for 2 Processors for 1 Year
VMware Technical Support offers a suite of proactive, top-quality support packages to meet your business needs. VMware is committed to delivering first-class, worldwide support with a single objective in mind: your success.VMware offers Premium Support and Subscription Program that includes VMware support along with periodic fixes and enhancements to Vmware's products. The program is offered on an annual subscription basis. The purchase the program gives you the rights to receive product updates and upgrades as they are released at no additional charge.VMware Gold Support is designed for non-mission-critical applications and platforms that require support during normal business hours. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

  • Details
    • Phone consulting - 1 year - response time: 4 business hours - availability: business hours / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year - response time: 8 business hours - availability: business hours / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 12 business hours - availability: business hours / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year - response time: 12 business hours - availability: business hours / Monday-Friday - severity level 4 ¦ Web support - 1 year - availability: business hours / Monday-Friday ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year
    • Phone consulting - 1 year - response time: 4 business hours - availability: business hours / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year - response time: 8 business hours - availability: business hours / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 12 business hours - availability: business hours / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year - response time: 12 business hours - availability: business hours / Monday-Friday - severity level 4 ¦ Web support - 1 year - availability: business hours / Monday-Friday ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year
  • MainSpecs
    • 2 processors
    • Academic
    • Technical support
    • Phone consulting
    • 1 year
    • VMware Support and Subscription Basic - technical support - 1 year - for VMware Virtual Desktop Infrastructure Enterprise
    • VMware Virtual Desktop Infrastructure Enterprise
    • 12 hours a day / 5 days a week
  • Software
    • 2 processors
    • Academic
    • VMware Virtual Desktop Infrastructure Enterprise
  • General
    • 12 hours a day / 5 days a week
    • Technical support
    • Phone consulting
    • 1 year

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