VMware VC-SOL-BUN-G-SSS-C

SKU: VC-SOL-BUN-G-SSS-C | MFG: VMware

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Satisfaction Guaranteed

Basic Support/Subscription for VMware vCloud Solution Bundle (25 VM Pack) for 1 Year
A minimum 1 year of SnS is required with purchase.

  • Details
    • Emergency phone consulting - 1 year / 4 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year / 4 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 year / 4 contacts ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year ¦ Web support - 1 year ¦ Remote monitoring - 1 year
    • Emergency phone consulting - 1 year / 4 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year / 4 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 year / 4 contacts ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year ¦ Web support - 1 year ¦ Remote monitoring - 1 year
  • MainSpecs
    • VMware Support and Subscription Basic - technical support - 1 year - for VMware vCloud Solution Bundle
    • 25 virtual machines
    • Technical support
    • Emergency phone consulting
    • 1 year
    • 4 business hours
    • 12 hours a day / 5 days a week
    • VMware vCloud Solution Bundle
  • General
    • 4 business hours
    • 12 hours a day / 5 days a week
    • 1 year
    • Emergency phone consulting
    • Technical support
  • Software
    • VMware vCloud Solution Bundle
    • 25 virtual machines
    • Hosted
    • ASP

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