Vology

No matter where you purchased your IT products, VologyCare gives you the resources to keep your infrastructure running.

Our expertise includes:

Request Service

 
• Network Design & Assessments
 
• Design, Configuration and Implementation
 
• Network Optimization & Security
 
• Virtualization
 
• Data Storage

 

Put the power of VologyCare consulting and IT support services behind your network.

Designed to deliver the IT support you need at a price that fits your budget, VologyCare is a complete line of network consulting services to help configure, manage and maintain your infrastructure for optimum performance and reliability. Our team of industry-certified professionals, including systems engineers and product specialists, will provide the services you require, on-site or remotely, at a single location or in multiple locations.

Whether you are planning, configuring or implementing your next infrastructure redesign or troubleshooting and solving network issues, the power of VologyCare makes managing and maintaining your network much easier.

VologyCare Elite Service Pro

Enjoy priority access to our industry-certified engineers and technicians whenever you need them with VologyCare Pro. Under the Pro agreement, you contract at a reduced rate for a set number of technical support hours that can be used whenever and however you need them within a twelve-month period.  VologyCare Pro offers packages for voice and data support.  The hourly packages are available in 4 to 50 hour packages.   Please see your Account Manager for more details and pricing.

VologyCare Elite Service

This package gives your organization access to industry-certified engineers who can provide advanced technical expertise on your network projects. From design and implementation to configuration and optimization, their knowledge, experience and skill set will help you complete projects in the most efficient manner possible.  Please see your Account Manager for more details.  Pricing is based on time and expertise needed for a given project.

VologyCare Essential Plus

In addition to the service and support features of our Vologycare Essential package, VologyCare Essential Plus includes 24x7 technical assistance as well as advanced hardware replacement maintenance.

 
• 1 year
 
• 24x7 basic tech support
 
• Priority on support calls
 
• Advanced hardware replacement
 
• Free shipping inbound and outbound
 
• Covers headsets and batteries

VologyCare Essential

This maintenance program supplements the Vology warranty on certified pre-owned equipment with a Technical Assistance Center (TAC) staffed by industry-certified product specialists who provide fast and accurate issue resolution on a variety of networking platforms.

 
• 1 year
 
• 8x5 basic tech support
 
• Priority on support calls
 
• Free shipping inbound and outbound
 
• Covers headsets and batteries