Scale Computing QCARE-R-HM2

SKU: QCARE-R-HM2 | MFG: Scale Computing
All Pre-owned equipment goes through our rigorous certification process in our state-of-the-art Spirent® testing & configuration lab. Our products test with a reliability rate of 99.97%.
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ScaleCare - Extended service agreement (renewal) - parts and labor - 1 year - 24x7 - for P/N: HM2
Likewise, ScaleCare support services are specially designed to consistently provide the service and support you need in order to meet your business needs and long-term success. Scale computing believe every Scale HC customer deserves "premium" support so that's all offer - and at a standard support price point. The days of making support trade-off decisions are gone with ScaleCare support.

  • Details
    • Extended service agreement - parts and labor - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 12 hours a day / Monday-Friday ¦ Technical support - e-mail consulting - 1 year - response time: 2 hours - availability: 12 hours a day / Monday-Friday ¦ Technical support - web support - 1 year - response time: 2 hours - availability: 12 hours a day / Monday-Friday ¦ Technical support - remote monitoring - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Extended service agreement - replacement - 1 year - shipment - response time: next day
    • Extended service agreement - parts and labor - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 12 hours a day / Monday-Friday ¦ Technical support - e-mail consulting - 1 year - response time: 2 hours - availability: 12 hours a day / Monday-Friday ¦ Technical support - web support - 1 year - response time: 2 hours - availability: 12 hours a day / Monday-Friday ¦ Technical support - remote monitoring - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Extended service agreement - replacement - 1 year - shipment - response time: next day
  • MainSpecs
    • 1 year
    • Parts and labor
    • 24 hours a day / 7 days a week
    • P/N: HM2
    • ScaleCare extended service agreement (renewal) - 1 year
    • Extended service agreement (renewal)
  • General
    • Parts and labor
    • 1 year
    • Extended service agreement (renewal)
    • 24 hours a day / 7 days a week
  • Compatibility Information
    • P/N: HM2

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Returns

Our Premium Warranty Services give you the power of risk-free purchasing.

Vology provides a lifetime advanced replacement warranty on all certified pre-owned and surplus equipment. Please contact us and our Customer Care team will be ready to assist you. To insure the process is efficient please have the serial number, product number and invoice information available.

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