Quantum SSC2K-LS15-GL11

SKU: SSC2K-LS15-GL11 | MFG: Quantum

Vology is a certified Quantum partner. We provide the standard warranty options available from Quantum.

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Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (uplift) - parts and labor ( for tape library with 1500 cartridge slots, no drives ) - 1 year - on-site - 24x7 - response time: 4 h - for Scalar i2000, i6000
Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support.

  • MainSpecs
    • 4 hours
    • 24 hours a day / 7 days a week
    • Scalar i2000, i6000
    • Quantum StorageCare Gold Support Plan Zone 1 - extended service agreement (uplift) - 1 year - on-site
    • Extended service agreement (uplift)
    • On-site
    • Tape library with 1500 cartridge slots, no drives
    • 1 year
    • Parts and labor
  • Details
    • Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
  • General
    • Extended service agreement (uplift)
    • Parts and labor
    • 1 year
    • On-site
    • 4 hours
    • Tape library with 1500 cartridge slots, no drives
    • 24 hours a day / 7 days a week
  • Compatibility Information
    • Quantum Scalar i2000, i6000

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Returns

Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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