Quantum SE-FC-713

SKU: SE-FC-713 | MFG: Quantum

Vology is a certified Quantum partner. We provide the standard warranty options available from Quantum.

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Quantum StorageCare Gold Support Plan Zone 3 - Extended service agreement (uplift) - parts and labor ( for Fibre Channel router ) - 1 year - on-site - 24x7 - 4 h
StorageCare Services offer a comprehensive range of enhanced, on-site service and support options for Quantum tape library and disk-based backup system products. Not only will you enjoy the added dimension of data protection, StorageCare Services will also protect against the negative impact of extended downtime.Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support.This plan is only for Quantum PX-Series and P2000-P7000 libraries and price is per router.

  • MainSpecs
    • 24 hours a day / 7 days a week
    • 4 hours
    • On-site
    • Quantum StorageCare Gold Support Plan Zone 3 - extended service agreement (uplift) - 1 year - on-site
    • Extended service agreement (uplift)
    • 1 year
    • Parts and labor
    • Fibre Channel router
  • General
    • 1 year
    • Parts and labor
    • Extended service agreement (uplift)
    • 24 hours a day / 7 days a week
    • Fibre Channel router
    • On-site
    • 4 hours
  • Details
    • Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day ¦ Technical support - web support - 1 year

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Returns

Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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