Nutanix S-PLAT-3160-5YR

SKU: S-PLAT-3160-5YR | MFG: Nutanix

Vology is a certified Nutanix partner. We provide the standard warranty options available from Nutanix.

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5YR PLAT System support for Nutanix NX-3160
Nutanix's Platinum Service is designed for mid-size to large enterprises that operate mission-critical 24 x 7 operations. The Platinum Service plan entitles customers to 24 hours, priority call and email handling and next business day on-site service.

  • Details
    • Extended service agreement - parts and labor - 5 years - on-site - response time: NBD ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 5 years - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 5 years - response time: 8 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Product info support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 5 years ¦ Technical support - remote monitoring - 5 years ¦ New releases update - 5 years
    • Extended service agreement - parts and labor - 5 years - on-site - response time: next business day ¦ Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 5 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 5 years - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Product info support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 5 years ¦ Technical support - remote monitoring - 5 years ¦ New releases update - 5 years
  • General
    • On-site
    • Next business day
    • 5 years
    • Parts and labor
    • Extended service agreement
  • MainSpecs
    • Next business day
    • On-site
    • P/N: NX-3160
    • Nutanix Platinum - extended service agreement - 5 years - on-site
    • Extended service agreement
    • 5 years
    • Parts and labor
  • Compatibility Information
    • P/N: NX-3160

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Returns

Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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