NetApp CS-O2-NOINSTALL-4HR SupportEdge Premium Service - on-site


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SupportEdge Premium 4hr Onsite, w/o Install
Your enterprise data is vital to your success - so reacting to problems isn't enough. You need to identify issues before they become problems, and fix them fast. SupportEdge Premium is designed for you.NetApp combined expert on-site resources with award-winning online tools. You get sophisticated monitoring and diagnostics and hands-on support when the need arises. With Premium Support you get regular reviews and assessments of your storage infrastructure. Plus, they provide physical inspections of your systems to make sure everything is connected right and working well. The NetApp Remote Support Diagnostics Tool enables great support night or day. This technology will reduce IT overhead and cut resolution times in half during support events.

  • General
    • Extended service agreement
    • Parts and labor
    • On-site
    • 4 hours
    • 24 hours a day / 7 days a week
  • MainSpecs
    • On-site
    • 24 hours a day / 7 days a week
    • 4 hours
    • NetApp SupportEdge Premium - extended service agreement - on-site
    • Parts and labor
    • Extended service agreement
  • Details
    • Extended service agreement - parts and labor - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting ¦ Product info support - web support ¦ New releases update


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Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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