Lenovo 04W9744

SKU: 04W9744 | MFG: Lenovo

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Lenovo On-Site Repair with Priority Support - extended service agreement - 5 years - on-site
Priority Technical Support is a single, consolidated service plan that provides fast access to advanced tech support, helping customers save time and improve overall productivity. With Priority Technical Support, customers get the benefits of tech-to tech communication for faster problem resolution.Priority Technical Support provides direct phone access to advanced level technicians via a special phone number. Addressing a broad range of break fix warranty issues, these technicians bypass Level 1 support providing tech-to-tech support and a formal escalation path for faster problem resolution.Lenovo Priority Technical Support provides third party assistance and support for the following software applications:Adobe Acrobat Reader,Autodesk,Cyberlink Multimedia Center,Diskeeper Lite & Diskeeper Home,Google Picasa,IBM Lotus Notes - stand alone client,IBM Lotus SmartSuite,Intervideo WinDVD,Intervideo WinDVD Creator,Lenovo ThinkVantage Technologies,McAfee VirusScan,Microsoft Office 2007,Microsoft Windows Vista Business and Ultimate,Microsoft Windows XP - 32 & 64,Norton Internet Security,PC-Doctor,Red Hat REL 5 WS - 64-bit,Sonic RecordNow Business DLA,Sun Java JRE,WinDVD.

  • General
    • 24 hours a day / 7 days a week
    • 4 hours
    • On-site
    • 5 years
    • Parts and labor
    • Extended service agreement
  • MainSpecs
    • 4 hours
    • On-site
    • 24 hours a day / 7 days a week
    • ThinkServer RD530 2569, 2574; RD630 2577, 2593
    • Extended service agreement
    • Lenovo On-Site Repair with Priority Support - extended service agreement - 5 years - on-site
    • 5 years
    • Parts and labor
  • Details
    • Extended service agreement - parts and labor - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
  • Compatibility Information
    • Lenovo ThinkServer RD530 2569, 2574 ¦ Lenovo ThinkServer RD630 2577, 2593


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