Juniper SVC-SDCE-MX960

SKU: SVC-SDCE-MX960 | MFG: Juniper
Vology is one of the few Juniper Elite Operate Partners in North America. We honor the standard hardware warranty options as provided by Juniper.
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Juniper Care SameDay Onsite Support for MX960 Chassis (includes RE/SCB/PWR/JUNOS)
Juniper Networks offers six standard support offerings to complement your team and ensure maximum uptime. Each offering includes 24x7 access to the Juniper Networks Technical Assistance Center and Customer Support Center.Same-Day Onsite provides you with a skilled technician for rapid remedial hardware problem resolution, including the installation of replacement parts. This service includes all Same-Day features, plus access to an onsite technician within four hours of your request. You can request an onsite technician 24 hours a day, 7 days a week, including holidays.

  • MainSpecs
    • 4 hours
    • 24 hours a day / 7 days a week
    • Juniper Networks J-Care Essential Services Same-Day Onsite - extended service agreement - 1 year - on-site
    • MX-series MX960
    • Extended service agreement
    • 1 year
    • Parts and labor
    • On-site
  • General
    • 1 year
    • Parts and labor
    • Extended service agreement
    • 24 hours a day / 7 days a week
    • 4 hours
    • On-site
  • Details
    • Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
  • Compatibility Information
    • Juniper MX-series MX960


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Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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