Juniper SVC-NDCE-MX960

SKU: SVC-NDCE-MX960 | MFG: Juniper
Vology is one of the few Juniper Elite Operate Partners in North America. We honor the standard hardware warranty options as provided by Juniper.
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Juniper Care NextDay Onsite Support for MX960 Chassis (includes RE/SCB/PWR/JUNOS)
Juniper Networks offers six standard support offerings to complement your team and ensure maximum uptime. Each offering includes 24x7 access to the Juniper Networks Technical Assistance Center and Customer Support Center.For customers who may not have the onsite staff to perform replacement tasks, Next-Day Onsite allows you to stay focused on your core business. Next-Day Onsite provides the same features as Next-Day and includes the dispatch of a trained technician to your location within the next business day.

  • MainSpecs
    • Next business day
    • Juniper Networks J-Care Essential Services Next-Day Onsite - extended service agreement - 1 year - on-site
    • MX-series MX960
    • Parts and labor
    • 1 year
    • Extended service agreement
    • On-site
    • 12 hours a day / 5 days a week
  • General
    • Extended service agreement
    • 1 year
    • Parts and labor
    • 12 hours a day / 5 days a week
    • Next business day
    • On-site
  • Details
    • Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 12 hours a day / Monday-Friday
  • Compatibility Information
    • Juniper MX-series MX960


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Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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