Juniper SVC-ND-SA6.5K-L Support Service

SKU: SVC-ND-SA6.5K-L | MFG: Juniper
Vology is one of the few Juniper Elite Operate Partners in North America. We honor the standard hardware warranty options as provided by Juniper.
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Juniper Networks J-Care NextDay Support for SA6.5K-L (100-499U). SVC contracts allow you to access technical support for the device. This allows users 24x7 access to JTAC, software downloads, and hardware replacement, depending on support level.
Receive advance replacements for defective hardware on the next business day for replacement requests that are placed by 3 p. m. local JTAC time. For countries where Juniper Networks does not have an in-country depot and next-business-day delivery is unavailable, Juniper will ship the replacement part within 24 hours of the replacement authorization. Actual delivery is subject to local customs and importation, restrictions, and transportation delays. "Next Business Day" is defined as 12 hours a day, 5 days a week.

  • MainSpecs
    • Juniper Networks J-Care Essential Services Next-Day - extended service agreement - 1 year - shipment
    • 1 year
    • Advance parts replacement
    • Extended service agreement
    • Next business day
    • 12 hours a day / 5 days a week
    • Secure Access 6500 Base System
    • Shipment
  • Details
    • Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day - availability: 12 hours a day / Monday-Friday
  • General
    • 1 year
    • Advance parts replacement
    • Extended service agreement
    • 12 hours a day / 5 days a week
    • Shipment
    • Next business day
  • Compatibility Information
    • Juniper Networks Secure Access 6500 Base System


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Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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