Juniper SVC-ND-MX960

SKU: SVC-ND-MX960 | MFG: Juniper
Vology is one of the few Juniper Elite Operate Partners in North America. We honor the standard hardware warranty options as provided by Juniper.
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Juniper Networks J-Care NextDay Support for MX960 Chassis (includes RE/SCB/PWR/JUNOS)
Juniper Networks offers six standard support offerings to complement your team and ensure maximum uptime. Each offering includes 24x7 access to the Juniper Networks Technical Assistance Center and Customer Support Center.For customers who want the assurance of rapid, Juniper Networks replacement parts, this service is a convenient way to back up spare parts inventories. Next-Day includes all Core Support features, plus the delivery of covered replacement hardware on the next business day. You can request hardware replacements Monday through Friday, excluding holidays.

  • General
    • 1 year
    • Advance parts replacement
    • Extended service agreement
    • 12 hours a day / 5 days a week
    • Shipment
    • Next business day
  • Details
    • Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day - availability: 12 hours a day / Monday-Friday
  • MainSpecs
    • Juniper Networks J-Care Essential Services Next-Day - extended service agreement - 1 year - shipment
    • Advance parts replacement
    • 1 year
    • Extended service agreement
    • MX-series MX960
    • Shipment
    • 12 hours a day / 5 days a week
    • Next business day
  • Compatibility Information
    • Juniper MX-series MX960


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Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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