Vology is one of the few Juniper Elite Operate Partners in North America. We honor the standard hardware warranty options as provided by Juniper.
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Juniper Care Core Support for HA feature license on C3000 policy engineer
Juniper Care combines traditional 24 x 7 support, E-Support, E-Learning, and Service Automation. More than a simple break-fix service, Juniper Care helps you to meet network demands with technical and operational support designed to keep your network running reliably while protecting your high-performance networking investment.

  • General
    • 24 hours a day / 7 days a week
    • 1 year
    • Phone consulting
    • Technical support
  • Compatibility Information
  • MainSpecs
    • 24 hours a day / 7 days a week
    • Technical support
    • Phone consulting
    • 1 year
    • Juniper Care Core - technical support - 1 year
  • Details
    • Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year


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Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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