Vology is one of the few Juniper Elite Operate Partners in North America. We honor the standard hardware warranty options as provided by Juniper.
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Juniper Care Core Support for Global Enterprise Edition
J-Care delivers the peace of mind that only a comprehensive support solution offers. With Juniper support portfolio, you benefit from the economy and simplicity of a single service solution to maintain your network's day-to-day operation.

  • Software
    • Steel-Belted Radius/Global Enterprise Edition
  • MainSpecs
    • Steel-Belted Radius/Global Enterprise Edition
    • 24 hours a day / 7 days a week
    • Juniper Networks Customer Services J-Care Core - technical support - 1 year - for Steel-Belted Radius/Global Enterprise Edition
    • Phone consulting
    • 1 year
    • Technical support
  • General
    • 1 year
    • Phone consulting
    • Technical support
    • 24 hours a day / 7 days a week
  • Details
    • New releases update - 1 year ¦ Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year ¦ Web knowledge base access - 1 year


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Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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