Vology is one of the few Juniper Elite Operate Partners in North America. We honor the standard hardware warranty options as provided by Juniper.
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Juniper Care Core Support for SBR Carrier Core AAA server license, includes 50,000 concurrent sessions
J-Care delivers the peace of mind that only a comprehensive support solution offers. You benefit from the economy and simplicity of a single service solution to maintain your network's day-to-day operation.J-Care Core Offering includes 24X7 JTAC support, CSC access and SW updates and releases.With JTAC support, you have unlimited access to JTAC engineers through by phone and online 24x7x365. As a single point of contact for all your support needs, JTAC engineers have extensive experience in supporting large-scale networks and help you diagnose system problems, provide solutions and workarounds where necessary.

  • Software
    • Steel-Belted Radius Carrier Core AAA
  • MainSpecs
    • 24 hours a day / 7 days a week
    • Juniper Networks Customer Services J-Care Core - technical support - 1 year - for Steel-Belted Radius Carrier Core AAA
    • Technical support
    • Phone consulting
    • 1 year
    • Steel-Belted Radius Carrier Core AAA
  • General
    • Technical support
    • Phone consulting
    • 1 year
    • 24 hours a day / 7 days a week
  • Details
    • New releases update - 1 year ¦ Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year ¦ Web knowledge base access - 1 year


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Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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