Juniper SV3-LTD-OAC-5

SKU: SV3-LTD-OAC-5 | MFG: Juniper
Vology is one of the few Juniper Elite Operate Partners in North America. We honor the standard hardware warranty options as provided by Juniper.
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Juniper Care Limited Support for OAC 5 Clients (3 year agreement)
Juniper Networks is expert in achieving carrier-class network availability levels. The company helps you meet the most aggressive network demands with operational support designed to ensure maximum uptime and optimize the utility of your network assets. J-Care delivers the peace of mind that only a comprehensive support solution offers. You benefit from the economy and simplicity of a single service solution to maintain your network's day-to-day operation.J-Care Core Limited is a Base Offering that includes 12X5 JTAC support, limited to 5 incidents, SW updates and releases.With JTAC support, you have access to JTAC engineers. As a single point of contact for all your support needs, JTAC engineers have extensive experience in supporting large-scale networks and help you diagnose system problems, provide solutions and workarounds where necessary.Software Releases - Juniper Networks will provide Customer with access to all new Software Releases Customer has licensed when they are made available for general public release.

  • MainSpecs
    • Odyssey Access Client
    • 12 hours a day / 5 days a week
    • Technical support
    • 3 years
    • Phone consulting
    • 5 clients
    • Juniper Networks Customer Services J-Care Core Limited - technical support - 3 years - for Odyssey Access Client
  • Software
    • Odyssey Access Client
    • 5 clients
  • General
    • 3 years
    • Phone consulting
    • Technical support
    • 12 hours a day / 5 days a week
  • Details
    • Phone consulting - 3 years - availability: 12 hours a day / Monday-Friday - 5 incidents ¦ Web support - 3 years ¦ New releases update - 3 years

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Returns

Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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