IBM D12F5LL-GV

SKU: D12F5LL-GV | MFG: IBM

Contact us for pricing on this item.
Availability:

Orders over $50 receive free ground shipping

Satisfaction Guaranteed

IBM Elite Support - Technical support - emergency phone consulting - 1 year - 24x7 - 2 business hours - for ARCAD Pack for Rational - unlimited contacts, 1 4GL floating user - GOV - Passport
Businesses today are increasingly dependent on information technology. But if your systems aren't running at maximum efficiency, the entire organization's productivity can be affected. And with the rapid evolution and complexity of today's computing environment, the need for responsive support of all kinds is greater than ever.To help maximize your technology investment, businesses need to have access to a wide variety of specialized support resources. IBM has responded to this need by developing the IBM family of service offerings.

  • General
    • 1 year
    • Emergency phone consulting
    • 24 hours a day / 7 days a week
    • Technical support
    • 2 business hours
  • Software
    • Unlimited contacts, 1 4GL floating user
    • Volume, government
    • ARCAD Pack for Rational
    • Passport Advantage
  • MainSpecs
    • ARCAD Pack for Rational
    • 2 business hours
    • Passport Advantage
    • 24 hours a day / 7 days a week
    • IBM Elite Support - technical support - 1 year - for ARCAD Pack for Rational
    • Unlimited contacts, 1 4GL floating user
    • Volume, government
    • Technical support
    • 1 year
    • Emergency phone consulting
  • Details
    • Emergency phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 2 business hours - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday ¦ Web support - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 1 year - response time: 2 business hours - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday

Reviews

No one has written a review for this product. Login and be the first to write a review!

Returns

Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

Chat Email Call Us

Monday - Friday

8am - 9pm EST

customercare@vology.com

Customer Care

(888) 486-5649

+1 (813) 852-6401

Back to top