IBM D0JX9LL-J

SKU: D0JX9LL-J | MFG: IBM

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IBM Elite Support - Technical support - emergency phone consulting - 1 year - 24x7 - response time: 2 business hours - for Worksoft Certify Impact - 1 install, unlimited contacts - Passport - level J
Businesses today are increasingly dependent on information technology. But if your systems aren't running at maximum efficiency, the entire organization's productivity can be affected. And with the rapid evolution and complexity of today's computing environment, the need for responsive support of all kinds is greater than ever.To help maximize your technology investment, businesses need to have access to a wide variety of specialized support resources. IBM has responded to this need by developing the IBM family of service offerings.

  • Software
    • Worksoft Certify Impact
    • Passport Advantage
    • Volume / level J
    • 1 install, unlimited contacts
  • General
    • 1 year
    • Emergency phone consulting
    • Technical support
    • 2 business hours
    • 24 hours a day / 7 days a week
  • MainSpecs
    • Worksoft Certify Impact
    • 24 hours a day / 7 days a week
    • Passport Advantage
    • 2 business hours
    • 1 year
    • Emergency phone consulting
    • Volume / level J
    • 1 install, unlimited contacts
    • Technical support
    • IBM Elite Support - technical support - 1 year - for Worksoft Certify Impact
  • Details
    • Emergency phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 2 business hours - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday ¦ Web support - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 1 year - response time: 2 business hours - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday

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