IBM D04BQLL-H

SKU: D04BQLL-H | MFG: IBM

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IBM Elite Support - Technical support - emergency phone consulting - 1 year - 24x7 - 2 business hours - for Lotus Symphony ( v. 1.0 ) - 20000 authorized users - Passport - level H
Businesses today are increasingly dependent on information technology. But if your systems aren't running at maximum efficiency, the entire organization's productivity can be affected. And with the rapid evolution and complexity of today's computing environment, the need for responsive support of all kinds is greater than ever.To help maximize your technology investment, businesses need to have access to a wide variety of specialized support resources. IBM has responded to this need by developing the IBM family of service offerings.

  • Software
    • 20000 authorized users
    • Volume / level H
    • 1.0
    • Passport Advantage
    • Lotus Symphony
  • General
    • 24 hours a day / 7 days a week
    • Technical support
    • Emergency phone consulting
    • 1 year
    • 2 business hours
  • MainSpecs
    • Lotus Symphony
    • 24 hours a day / 7 days a week
    • Passport Advantage
    • 2 business hours
    • IBM Elite Support - technical support - 1 year - for Lotus Symphony
    • Emergency phone consulting
    • 1 year
    • Technical support
    • 1.0
    • Volume / level H
    • 20000 authorized users
  • Details
    • Emergency phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - 20 contacts ¦ Web support - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - 20 contacts ¦ Phone consulting - 1 year - response time: 2 business hours - availability: 8 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday - 20 contacts

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