IBM 91Y8855

SKU: 91Y8855 | MFG: IBM

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IBM ServicePac Remote Technical Support - Technical support - emergency phone consulting - 1 year - 24x7 - response time: 2 h - for System Storage TS22XX Tape Drive; TS23XX Tape Drive; TS2900 Tape Autoloader
IBM Remote Technical Support Services - ServicePac provides remote technical support for select systems, devices, and software. With its convenient packaging and affordable price, this service is an ideal supplement to your internal technical support staff and system administrators. IBM support technicians are available to assist with product-specific, task-oriented questions regarding the installation and operation of your supported products. With unlimited calls and unlimited callers, you can call as often as needed to resolve problems quickly and keep your systems running.

  • General
    • 2 hours
    • Technical support
    • Emergency phone consulting
    • 1 year
    • 24 hours a day / 7 days a week
  • Compatibility Information
    • IBM System Storage 3580 Model H3L, 3580 Model H3S, 3580 Model L3E, 3580 Model S3E ¦ IBM System Storage TS2230 Tape Drive Model H3L, Model H3S, Model H3V, Model S3E ¦ IBM System Storage TS2240 Tape Drive Model H4S, Model H4V ¦ IBM System Storage TS2250 Tape Drive Model H5S ¦ IBM System Storage TS2340 Tape Drive Model L43, Model L4X, Model S43, Model S4X ¦ IBM System Storage TS2350 Tape Drive Model S53 ¦ IBM System Storage TS2900 Tape Autoloader Model S3E, Model S3H, Model S4H, Model S5R ¦ IBM System Storage TS3100 Tape Library Model E42, Model F3S, Model F4S, Model L2U, Model L32, Model L3S, Model L4S, Model S32, Model S42, Model S4S ¦ IBM System Storage TS3200 Tape Library Model E44, Model F3H, Model F4H, Model L34, Model L3H, Model L4H, Model L4U, Model S34, Model S44, Model S4H ¦ IBM TotalStorage 3580 Model H11, 3580 Model H13, 3580 Model H23, 3580 Model H3L, 3580 Model L11, 3580 Model L13, 3580 Model L23, 3580 Model L33, 3580 Model L3H
  • MainSpecs
    • 2 hours
    • 24 hours a day / 7 days a week
    • System Storage 3580; System Storage TS2230 Tape Drive; TS2240 Tape Drive; TS2250 Tape Drive; TS2340 Tape Drive; TS2350 Tape Drive; TS2900 Tape Autoloader; TS3100 Tape Library; TS3200 Tape Library; TotalStorage 3580
    • Technical support
    • 1 year
    • Emergency phone consulting
    • IBM ServicePac Remote Technical Support - technical support - 1 year
  • Details
    • Technical support - emergency phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday


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