IBM 91Y6848

SKU: 91Y6848 | MFG: IBM

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IBM ServicePac Remote Technical Support - Technical support - emergency phone consulting - 3 years - 24x7 - response time: 2 h - for VMware Acceleration Kits - 4+ sockets
This service provides you with unlimited hardware and software phone support for your System x servers, BladeCenter servers, and storage devices. When it comes to installing and maintaining your systems, devices and software environment, you need precise information and fast answers to complicated questions. IBM technical specialists provide expert support, and can help reduce the complexity of implementing your hardware and software solution.

  • General
    • 24 hours a day / 7 days a week
    • Emergency phone consulting
    • 3 years
    • Technical support
    • 2 hours
  • MainSpecs
    • VMware Acceleration Kits
    • 2 hours
    • 4+ sockets
    • 24 hours a day / 7 days a week
    • Emergency phone consulting
    • 3 years
    • Technical support
    • IBM ServicePac Remote Technical Support - technical support - 3 years - for VMware Acceleration Kits
  • Details
    • Emergency phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 3 years - response time: 2 hours - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday - severity level 2/3/4
  • Software
    • 4+ sockets
    • VMware Acceleration Kits

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