IBM 12X6916

SKU: 12X6916 | MFG: IBM

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IBM ServicePac Remote Technical Support for xSeries with VMware Infrastructure 3 Enterprise - Technical support - emergency phone consulting ( for single 8 CPU server ) - 3 years - 24x7 - 4 h - for BladeCenter HS20; eServer xSeries 100; 260; 336; 346; ...
To help maximize your investment in technology, your business needs access to a wide variety of specialized support resources. In response to this need, IBM has developed the ServicePac family of service offerings.IBM ServicePac is a family of convenient, pre-packaged, part-numbered services that are easy-to-use, affordable, and available in a variety of configurations designed to meet the needs of businesses of all sizes. Each pre-packaged offering comes complete with a well-defined scope of services, including service hours, response times, and service agreement terms and conditions. Enhance the availability of your equipment by upgrading your level of service at the time of product purchase. No matter which option you select, you'll get IBM's outstanding service at an exceptional value.

  • Details
    • Technical support - emergency phone consulting - 3 years - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 4 h - availability: 24 hours a day / Monday-Friday
    • Technical support - emergency phone consulting - 3 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 4 hours - availability: 24 hours a day / Monday-Friday
  • MainSpecs
    • IBM ServicePac Remote Technical Support for xSeries with VMware Infrastructure 3 Enterprise - technical support - 3 years
    • BladeCenter HS20; LS20; eServer 326; 326m; eServer xSeries 100; 260; 336; 346; 366; eserver xSeries 445; 445 with RSAII-EXA; eServer xSeries 460; System x3400; x3500; x3550; x3755; x3800; x3950
    • 3 years
    • Emergency phone consulting
    • Technical support
    • 4 hours
    • 24 hours a day / 7 days a week
    • Single 8 CPU server
  • General
    • Single 8 CPU server
    • 24 hours a day / 7 days a week
    • 3 years
    • Emergency phone consulting
    • Technical support
    • 4 hours
  • Compatibility Information
    • IBM BladeCenter HS20 ¦ IBM BladeCenter LS20 8850 ¦ IBM eServer 326 8848 ¦ IBM eServer 326m ¦ IBM eServer xSeries 100 ¦ IBM eServer xSeries 260 ¦ IBM eServer xSeries 336 ¦ IBM eServer xSeries 346 ¦ IBM eServer xSeries 366 ¦ IBM eserver xSeries 445 8870 ¦ IBM eserver xSeries 445 with RSAII-EXA 8870 ¦ IBM eServer xSeries 460 8872, 8872 Datacenter High Availability Model with 32-bit Preload, 8872 Datacenter High Availability Model with 64-bit Preload, 8872 Datacenter Scalable Model with WS03 Datacenter in box 32-bit, 8872 Datacenter Scalable Model with WS03 Datacenter in box 64-bit ¦ IBM System x3400 ¦ IBM System x3500 7977 ¦ IBM System x3550 7978 ¦ IBM System x3755 ¦ IBM System x3800 ¦ IBM System x3950 8872, 8872 Datacenter High Availability, 8872 Datacenter High Availability with 32-bit Preload, 8872 Datacenter Scalable Model, 8878

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