HP 3y24h24x7 CTR w/DMR MSA2000 G3 HW Sup

SKU: UX418E | MFG: HP
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HP 3y24h24x7 CTR w/DMR MSA2000 G3 HW Sup
Minimize system downtime due to hardware failure. This affordable HP Care Pack Service features a commitment to resolve HP BladeSystem and ProLiant hardware problems within 24 hours from the time your service call is received.When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to return your covered systems to operational condition.You could solve the problem by keeping your defective disk, but a standard hardware agreement would require you to purchase and manage the disk yourself. That's why more and more security-conscious companies are adding the HP Defective Media Retention option to their HP hardware support agreement.Hardware Support with Defective Media Retention (DMR) for HP business desktops, notebooks, workstations, Industry Standard Servers (ISS), business critical servers and StorageWorks products is a disk retention service that lets you keep malfunctioning drives after a service event without paying a penalty.The HP Defective Media Retention option lets you keep, and control, your disk and your data. The process closely resembles what happens in a standard service call. If a disk is covered by the retention option malfunctions, you call HP for support. An HP support agent will diagnose your system problem, dispatch personnel (if needed) and provide a replacement disk.

  • Details
    • Extended service agreement - parts and labor - 3 years - on-site - repair time: 24 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote monitoring - 3 years ¦ Defective media retention - 3 years
  • General
    • 24 hours
    • On-site
    • 24 hours a day / 7 days a week
    • Extended service agreement
    • Parts and labor
    • 3 years
  • Compatibility Information
    • HP P2000 DC-power SFF Chassis, P2000 G3, P2000 G3 FC Dual Controller, P2000 G3 FC/iSCSI Dual Controller, P2000 G3 iSCSI Dual Controller, P2000 G3 iSCSI MSA Dual Controller SFF Array ¦ HP Modular Smart Array 2040 LFF Chassis, 2040 LFF DC-power Chassis, 2040 SAN Dual Controller LFF Storage, 2040 SAN Dual Controller SFF Bundle, 2040 SAN Dual Controller SFF Storage, 2040 SFF Chassis, 2040 SFF DC-power Chassis, P2000 2.5-in Drive Bay Chassis, P2000 3.5-in Drive Bay Chassis, P2000 DC-power LFF Chassis, P2000 G3 10GbE iSCSI Dual Controller LFF Array System, P2000 G3 10GbE iSCSI Dual Controller SFF Array System, P2000 G3 FC Dual Controller LFF Modular Smart Array System, P2000 G3 FC Dual Controller SFF Array, P2000 G3 FC Dual Controller SFF Bundle, P2000 G3 FC Dual Controller SFF Modular Smart Array System, P2000 G3 FC/iSCSI Dual Combo Controller LFF Array System, P2000 G3 FC/iSCSI Dual Combo Controller SFF Array, P2000 G3 FC/iSCSI Dual Combo Controller SFF Modular Smart Array System, P2000 G3 iSCSI Dual Controller LFF Array System, P2000 G3 iSCSI Dual Controller SFF Array, P2000 G3 iSCSI Dual Controller SFF Array System, P2000 G3 iSCSI Dual Controller SFF Bundle, P2000 G3 iSCSI Dual Controller SFF MDL Bundle, P2000 G3 SAS Dual Controller LFF Array System, P2000 G3 SAS Dual Controller SFF Array, P2000 G3 SAS Dual Controller SFF Array System, P2000 G3 SAS Dual Controller SFF Bundle ¦ HP StorageWorks Modular Smart Array P2000 2.5-in Drive Bay Chassis, P2000 G3 10GbE iSCSI MSA Dual Controller LFF Array, P2000 G3 10GbE iSCSI MSA Dual Controller SFF Array, P2000 G3 FC Dual Controller, P2000 G3 FC Dual Controller LFF Array, P2000 G3 FC Dual Controller SFF Array, P2000 G3 FC/iSCSI Dual Controller, P2000 G3 iSCSI Dual Controller, P2000 G3 iSCSI MSA Dual Controller LFF Array, P2000 G3 iSCSI MSA Dual Controller SFF Array, P2000 G3 SAS Dual Controller, P2000 G3 SAS Dual Controller LFF Array, P2000 G3 SAS Dual Controller SFF Array
  • MainSpecs
    • On-site
    • Electronic HP Care Pack 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - extended service agreement - 3 years - on-site
    • HP P2000, P2000 G3; Modular Smart Array 2040, P2000, P2000 2.5-in, P2000 3.5-in, P2000 G3; StorageWorks Modular Smart Array P2000, P2000 2.5-in, P2000 3.5-in, P2000 G3
    • Extended service agreement
    • 3 years
    • Parts and labor
    • 24 hours
    • 24 hours a day / 7 days a week

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