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HP Scale Out Select 30 Credit Service - Technical support - parts and labor - 3 years - on-site
HP Scale Out Select services are services tuned for very large data centers and businesses that do most repairs themselves. The services provide an assigned Technical Services Account Manager (TSAM) who will develop and manage an account support plan based on your IT goals and critical success factors specific to the environment as well as service credits redeemable for proactive and reactive services - a feature that allows you to select the services you need when you need them. Basic account management, streamlined parts-replenishment, and escalation management are provided. Optional break-fix onsite labor, parts-management consultation services, and asset inventory services are available using the credits that come with the service.HP Scale Out Select 30 Credit Service provides a Technical Services Account Manager (TSAM) and thirty (30) service credits per year that can be redeemed for specific service activities. This service also provides an account support plan, quarterly plan review meetings four (4) per year, management of batched parts replenishment, and escalation management during standard business hours, standard business days, excluding HP holidays.

  • General
    • Technical support
    • Parts and labor
    • 3 years
    • On-site
  • MainSpecs
    • HP Scale Out Select 30 Credit Service - technical support - 3 years - on-site
    • 3 years
    • Parts and labor
    • Technical support
    • On-site
  • Details
    • Technical support - parts and labor - 3 years - on-site


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