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HP Scale Out Select 180 Credit Service - Technical support - parts and labor - 3 years - on-site
HP Scale Out Select services are services tuned for very large data centers and businesses that do most repairs themselves. The services provide an assigned Technical Services Account Manager (TSAM) who will develop and manage an account support plan based on your IT goals and critical success factors specific to the environment as well as service credits redeemable for proactive and reactive services - a feature that allows you to select the services you need when you need them. Basic account management, streamlined parts-replenishment, and escalation management are provided.HP Scale Out Credit Service Select 180 provides a Technical Services Account Manager (TSAM) and one-hundred eighty service credits per year that can be redeemed for specific service activities. This service also provides an account support plan, quarterly plan review meetings per year, management of batched parts replenishment, and escalation management during standard business hours, standard business days, excluding HP holidays.

  • General
    • Technical support
    • 3 years
    • Parts and labor
    • On-site
  • MainSpecs
    • 3 years
    • Parts and labor
    • Technical support
    • HP Scale Out Select 180 Credit Service - technical support - 3 years - on-site
    • On-site
  • Details
    • Technical support - parts and labor - 3 years - on-site


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