HP 3y SupPlus24 w/DMR MSA2000 Array SVC

SKU: UP337E | MFG: HP
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Electronic HP Care Pack Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - for P/N: AJ742A#VM2
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services. Working with your IT team, HP Services engineers deliver onsite hardware support and over-the-phone software support around-the-clock 365 days per year. Service coverage encompasses HP products and selected multivendor hardware and software. In addition, this convenient HP packaged service makes software updates available to you at substantial savings.The Defective Media Retention service applies only to products and/or parts replaced by HP due to malfunction. It does not apply to any exchange of products and/or parts that have not failed.

  • General
    • On-site
    • 4 hours
    • 24 hours a day / 7 days a week
    • 3 years
    • Parts and labor
    • Extended service agreement
  • MainSpecs
    • On-site
    • 4 hours
    • 24 hours a day / 7 days a week
    • Electronic HP Care Pack Support Plus 24 with Defective Media Retention - extended service agreement - 3 years - on-site
    • StorageWorks Modular Smart Array 2012, 2012 3.5-in, 2012fc, 2024, 2024 2.5-inch, 2212fc, 2312fc G2, 2312i G2, 2312sa G2, 2324fc G2, 2324i G2, 2324sa G2
    • Extended service agreement
    • Parts and labor
    • 3 years
  • Compatibility Information
    • HP StorageWorks Modular Smart Array 2012, 2012 3.5-in Drive Bay DC-power Chassis, 2012fc Dual Controller, 2012fc Single Controller, 2024, 2024 2.5-inch Drive Bay DC-power Chassis, 2212fc Dual Enhanced Controller, 2312fc G2 Dual Controller, 2312i G2 Dual Controller, 2312sa G2 Dual Controller, 2324fc G2 Dual Controller, 2324i G2 Dual Controller, 2324sa G2 Dual Controller
  • Details
    • Extended service agreement - parts and labor - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Defective media retention - 3 years

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