HP UM537E

SKU: UM537E | MFG: HP
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Electronic HP Care Pack Support Plus with Defective Media Retention
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.HP Support Plus helps you increase the performance and availability of your IT infrastructure with comprehensive, consistent hardware and software services. Working with your IT team, HP services engineers deliver onsite hardware support and over-the-phone software support 13 hours per day, 5 days per week. In addition, this convenient HP Care Pack packaged service makes software updates available to you at substantial savings.Defective Media Retention Service - a standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.

  • MainSpecs
    • On-site
    • 13 hours a day / 5 days a week
    • 3 years
    • Parts and labor
    • Extended service agreement
    • Electronic HP Care Pack Support Plus with Defective Media Retention - extended service agreement - 3 years - on-site
    • 4 hours
  • Details
    • Extended service agreement - parts and labor - 3 years - on-site - response time: 4 hours - availability: 13 hours a day ¦ Technical support - phone consulting - 3 years - response time: 2 hours - availability: 13 hours a day / Monday-Friday ¦ Technical support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Defective media retention - 3 years
  • General
    • On-site
    • 4 hours
    • 13 hours a day / 5 days a week
    • Extended service agreement
    • 3 years
    • Parts and labor

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