HP U8P49E

SKU: U8P49E | MFG: HP
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Electronic HP Care Pack Support Plus with Comprehensive Defective Material Retention
HP Support Plus helps you increase the performance and availability of your IT infrastructure with comprehensive, consistent hardware and software services. Working with your IT team, HP Services engineers deliver onsite hardware support and over-the-phone software support 13 hours per day, 5 days per week. Service coverage encompasses HP products and selected multivendor hardware and software. In addition, this convenient service makes software updates available to you at substantial savings. Choose Support Plus when you need to improve uptime with responsive hardware and software services, cost-effectively obtain expert multivendor support, enjoy consistent service coverage across geographically dispersed sites, update HP and selected third-party software at a predictable cost, and take advantage of subscription savings on software updates.HP Comprehensive Defective Material Retention (CDMR) allows you to keep all data retentive components. Before the actual replacement occurs, you must inform the authorized HP support agent of your intention to keep the disk drive/data retentive component. You must also copy the information found on the label of the malfunctioning disk drive/component and provide it to HP. The malfunctioning part will then be replaced. You will be responsible for destroying and/or permanently removing the device from production.

  • Details
    • Extended service agreement - parts and labor - 4 years - on-site - response time: 4 hours - availability: 13 hours a day / Monday-Friday ¦ Technical support - phone consulting - 4 years - response time: 2 hours - availability: 13 hours a day / Monday-Friday ¦ Technical support - web knowledge base access - 4 years ¦ New releases update - 4 years ¦ Comprehensive defective material retention - 4 years
    • Extended service agreement - parts and labor - 4 years - on-site - response time: 4 hours - availability: 13 hours a day / Monday-Friday ¦ Technical support - phone consulting - 4 years - response time: 2 hours - availability: 13 hours a day / Monday-Friday ¦ Technical support - web knowledge base access - 4 years ¦ New releases update - 4 years ¦ Comprehensive defective material retention - 4 years
  • Compatibility Information
    • HP 1606 Power Pack+ Extension SAN Switch ¦ HP StorageWorks 1606 Extension SAN Switch
  • MainSpecs
    • On-site
    • 13 hours a day / 5 days a week
    • 4 hours
    • HP 1606 Power Pack+ Extension SAN Switch; StorageWorks 1606 Extension SAN Switch
    • Electronic HP Care Pack Support Plus with Comprehensive Defective Material Retention - extended service agreement - 4 years - on-site
    • 4 years
    • Parts and labor
    • Extended service agreement
  • General
    • On-site
    • 4 hours
    • 13 hours a day / 5 days a week
    • 4 years
    • Parts and labor
    • Extended service agreement

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