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Electronic HP Care Pack Critical Advantage L3 - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - 6 hours (repair)
HP Critical Advantage (CA) Service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive and reactive services designed to help you improve performance, availability, and functional use of your technology.CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. A mutually agreed-upon support strategy is designed and documented in an account support plan. The account team meets with you annually to discuss progress against the plan and to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies and tools to help you minimize downtime and improve productivity.CA is to help you achieve maximum utilization, uptime, and use of the technology by addressing the most common challenges in managing these environments. CA includes flexible proactive service credits that grow as your total investment in the CA Service grows. The account team will then use these credits to provide further proactive services based on your specific needs.

  • Details
    • Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 1 year ¦ New releases update - 1 year
  • General
    • 6 hours
    • Extended service agreement
    • Parts and labor
    • 1 year
    • 24 hours a day / 7 days a week
    • On-site
  • MainSpecs
    • 24 hours a day / 7 days a week
    • 6 hours
    • StoreEasy 5530
    • Electronic HP Care Pack Critical Advantage L3 - extended service agreement - 1 year - on-site
    • Parts and labor
    • 1 year
    • Extended service agreement
    • On-site
  • Compatibility Information
    • HP StoreEasy 5530


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