HP U1HT2PE

SKU: U1HT2PE | MFG: HP
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Electronic HP Care Pack 4-Hour 24x7 Proactive Care Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks Modular Smart Array 2
HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

  • Details
    • Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Comprehensive defective material retention - 1 year
    • Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Comprehensive defective material retention - 1 year
  • MainSpecs
    • Parts and labor
    • 1 year
    • Extended service agreement
    • Electronic HP Care Pack 4-Hour 24x7 Proactive Care Service with Comprehensive Defective Material Retention Post Warranty - extended service agreement - 1 year - on-site
    • 24 hours a day / 7 days a week
    • On-site
    • StorageWorks Modular Smart Array 2000fc, 2012, 2012 3.5-in, 2012sa, 2024, 2024 2.5-inch, 2312fc G2, 2312i G2, 2312sa G2, 2324fc, 2324fc G2, 2324i G2, 2324sa G2
    • 4 hours
  • General
    • Extended service agreement
    • 1 year
    • Parts and labor
    • 24 hours a day / 7 days a week
    • On-site
    • 4 hours
  • Compatibility Information
    • HP StorageWorks Modular Smart Array 2000fc, 2012, 2012 3.5-in Drive Bay DC-power Chassis, 2012sa Single Controller, 2024, 2024 2.5-inch Drive Bay DC-power Chassis, 2312fc G2 Dual Controller, 2312i G2 Dual Controller, 2312sa G2 Dual Controller, 2324fc G2 Dual Controller, 2324fc G2 Dual Controller HA Starter Kit, 2324fc HA Starter Kit, 2324i G2 Dual Controller, 2324sa G2 Dual Controller

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