HP U0NZ1E

SKU: U0NZ1E | MFG: HP
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Electronic HP Care Pack 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention
This cost-effective service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities.Choose 6-Hour Call-to-Repair support when you need to: be confident of system restoration within the shortest possible timeframe, boost productivity via increased hardware system uptime, obtain easy-to-buy, easy-to-use extended warranty services, and enhance IT resource planning and IT staff efficiency.

  • Details
    • Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours ( distance from customer site - 50 miles ) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours ( distance from customer site - 100 miles ) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ Comprehensive defective material retention - 3 years
    • Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours (distance from customer site - 50 miles ) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours (distance from customer site - 100 miles ) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ Comprehensive defective material retention - 3 years
  • MainSpecs
    • On-site
    • HP SB1760c Tape Blade, SB3000c Tape Blade; LTO-4 Ultrium; LTO-5 Ultrium; StorageWorks SB1760c Tape Blade, SB3000c Tape Blade; StorageWorks LTO-5 Ultrium; StorageWorks Ultrium 1760, 1840, 448, 920, 960; StoreEver LTO-6 Ultrium 6250; Ultrium 1840, 448, 920
    • 6 hours
    • 24 hours a day / 7 days a week
    • Extended service agreement
    • Parts and labor
    • 3 years
    • Electronic HP Care Pack 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention - extended service agreement - 3 years - on-site
  • General
    • Extended service agreement
    • 24 hours a day / 7 days a week
    • 3 years
    • Parts and labor
    • On-site
    • 6 hours
  • Compatibility Information
    • HP SB1760c Tape Blade, SB3000c Tape Blade ¦ HP LTO-4 Ultrium 1760, 1840 ¦ HP LTO-5 Ultrium 3000, 3280 ¦ HP StorageWorks SB1760c Tape Blade, SB3000c Tape Blade ¦ HP StorageWorks LTO-5 Ultrium 3000 SAS External Tape Drive, 3280 ¦ HP StorageWorks Ultrium 1760, 1840, 448, 920, 960 ¦ HP StoreEver LTO-6 Ultrium 6250 ¦ HP Ultrium 1840, 448, 920

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