HP U0NQ5PE

SKU: U0NQ5PE | MFG: HP
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Electronic HP Care Pack 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention Post Warranty
This cost-effective service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities.Choose 6-Hour Call-to-Repair support when you need to: be confident of system restoration within the shortest possible timeframe, boost productivity via increased hardware system uptime, obtain easy-to-buy, easy-to-use extended warranty services, and enhance IT resource planning and IT staff efficiency.

  • Details
    • Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours ( distance from customer site - 50 miles ) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 1 year - on-site - repair time: 8 hours ( distance from customer site - 100 miles ) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 1 year ¦ Comprehensive defective material retention - 1 year
    • Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours (distance from customer site - 50 miles ) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 1 year - on-site - repair time: 8 hours (distance from customer site - 100 miles ) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 1 year ¦ Comprehensive defective material retention - 1 year
  • Compatibility Information
    • HP 1/8 G2 Tape Autoloader Ultrium 1760 ¦ HP DLT 8000 ¦ HP StorageWorks DLT1 1280 SuperLoader, SSL1016 Tape Autoloader ¦ HP StorageWorks 1/8 G2 Tape Autoloader Ultrium 1760, Ultrium 232, Ultrium 3000, Ultrium 448, Ultrium 920 ¦ HP StorageWorks 1/8 Tape Autoloader DLT VS80, SDLT 320, Ultrium 230, Ultrium 232, Ultrium 448, Ultrium 460, Ultrium 960 ¦ HP StorageWorks SSL1016 Tape Autoloader DLT1, SDLT 320, Ultrium 460 ¦ HP StoreEver 1/8 G2 Tape Autoloader Ultrium 6250 ¦ HP SureStore 2100ER ¦ HP SureStore DLT Autoloader 418, Autoloader 718, Autoloader 818, Tape Autoloader 1/9 ¦ HP SureStore Tape Autoloader 1/9
  • MainSpecs
    • Electronic HP Care Pack 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention Post Warranty - extended service agreement - 1 year - on-site
    • Parts and labor
    • Extended service agreement
    • 1 year
    • On-site
    • 24 hours a day / 7 days a week
    • 6 hours
    • 1/8 G2 Tape Autoloader; DLT 8000; StorageWorks DLT1 1280, SSL1016; StorageWorks 1/8 G2 Tape Autoloader; 1/8 Tape Autoloader; SSL1016 Tape Autoloader; StoreEver 1/8 G2 Tape Autoloader; SureStore 2100; SureStore DLT Autoloader 718, Autoloader 818, Tape Autoloader 1/9; SureStore Tape Autoloader 1/9
  • General
    • 6 hours
    • On-site
    • Extended service agreement
    • Parts and labor
    • 1 year
    • 24 hours a day / 7 days a week

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