HP 3y 6h CTR Plus DMR P4900 3.2TB SVC

SKU: U0J34E | MFG: HP
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Electronic HP Care Pack Call-To-Repair Plus Service - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - 6 hours (repair) - for HP P4900 G2 3.2TB SSD Storage System
HP Call-to-Repair Plus Service provides comprehensive hardware and software services that help you increase the availability of your IT infrastructure. HP support specialists work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. HP Call-to-Repair Plus provides an IT manager with a team of support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within six hours of the initial service request timeframe.In addition, this service provides electronic access to related product and support information so that any member of your IT staff can locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.HP Call-to-Repair Plus Service provides the flexibility to choose call-to-repair hardware support, with or without defective media retention, to address your specific service needs.

  • General
    • On-site
    • 6 hours ( committed time )
    • Extended service agreement
    • 24 hours a day / 7 days a week
    • Parts and labor
    • 3 years
  • Compatibility Information
    • HP P4900 G2 3.2TB SSD Storage System
  • MainSpecs
    • Parts and labor
    • 3 years
    • HP P4900 G2 3.2TB SSD Storage System
    • Extended service agreement
    • 24 hours a day / 7 days a week
    • On-site
    • 6 hours ( committed time )
    • Electronic HP Care Pack Call-To-Repair Plus Service - extended service agreement - 3 years - on-site
  • Details
    • Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours (distance from customer site - 50 miles ) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours (distance from customer site - 100 miles ) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ New releases update - 3 years ¦ Technical support - web knowledge base access - 3 years ¦ Technical support - phone consulting - 3 years ¦ Defective media retention - 3 years

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