HP HZ736E Care Pack Next Coverage Day CTR HW Supp DMR 5y - On-Site

SKU: HZ736E | MFG: HP
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Electronic HP Care Pack Next Coverage Day Call-To-Repair HW Supp DMR - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - 1 day (repair) - for LaserJet Enterprise M601dn, M601n
HP Hardware Support Onsite Call-To-Repair service provides an IT manager access to a team of HP support specialists who can quickly begin troubleshooting the system to help return the hardware to operating condition within a specified time frame from the initial service request.You have the flexibility to choose between service level options featuring different call-to-repair times, with or without defective media retention, to address your specific service needs.Hardware Support with Defective Media Retention (DMR) is a disk retention service that lets you keep malfunctioning drives after a service event without paying a penalty.The HP Defective Media Retention option lets you keep, and control, your disk and your data. The process closely resembles what happens in a standard service call. If a disk is covered by the retention option malfunctions, you call HP for support. An HP support agent will diagnose your system problem, dispatch personnel (if needed) and provide a replacement disk.HP Defective Media Retention can be purchased as part of a service contract, with an equally wide range of coverage, response times, and support levels available -including coverage for business critical servers.

  • Details
    • Extended service agreement - parts and labor - 5 years - on-site - repair time: 1 day ( distance from customer site - 100 miles ) - availability: 9 hours a day / Monday-Friday ¦ Extended service agreement - parts and labor - 5 years - on-site - repair time: 1 day ( distance from customer site - 50 miles ) - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 5 years ¦ Defective media retention - 5 years
    • Extended service agreement - parts and labor - 5 years - on-site - repair time: 1 day (distance from customer site - 100 miles ) - availability: 9 hours a day / Monday-Friday ¦ Extended service agreement - parts and labor - 5 years - on-site - repair time: 1 day (distance from customer site - 50 miles ) - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 5 years ¦ Defective media retention - 5 years
  • MainSpecs
    • LaserJet Enterprise M601dn, M601n
    • 1 day
    • 9 hours a day / 5 days a week
    • On-site
    • Electronic HP Care Pack Next Coverage Day Call-To-Repair Hardware Support with Defective Media Retention - extended service agreement - 5 years - on-site
    • 5 years
    • Parts and labor
    • Extended service agreement
  • General
    • 1 day
    • Extended service agreement
    • Parts and labor
    • 5 years
    • 9 hours a day / 5 days a week
    • On-site
  • Compatibility Information
    • HP LaserJet Enterprise M601dn, M601n

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