HP 5y NBD DS 2100 ProAcCrSvc

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Electronic HP Care Pack Next Business Day Proactive Care Service - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD - for StorageWorks Disk System 2120
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

  • MainSpecs
    • Next business day
    • On-site
    • Electronic HP Care Pack Next Business Day Proactive Care Service - extended service agreement - 5 years - on-site
    • Extended service agreement
    • Parts and labor
    • 5 years
    • StorageWorks Disk System 2120
    • 9 hours a day / 5 days a week
  • General
    • 5 years
    • Parts and labor
    • Extended service agreement
    • 9 hours a day / 5 days a week
    • Next business day
    • On-site
  • Compatibility Information
    • HP StorageWorks Disk System 2120
  • Details
    • Extended service agreement - parts and labor - 5 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ New releases update - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday


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