HP HW012E Support

SKU: HW012E | MFG: HP
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Electronic HP Care Pack Critical Advantage L1 - Technical support - phone consulting - 4 years - 24x7 - response time: 2 h - for HP Virtual Connect Enterprise Manager
HP Critical Advantage (CA) Service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive and reactive services designed to help you improve performance, availability, and functional use of your technology.CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. A mutually agreed-upon support strategy is designed and documented in an account support plan. The account team meets with you annually to discuss progress against the plan and to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies and tools to help you minimize downtime and improve productivity.CA is to help you achieve maximum utilization, uptime, and use of the technology by addressing the most common challenges in managing these environments. CA includes flexible proactive service credits that grow as your total investment in the CA Service grows. The account team will then use these credits to provide further proactive services based on your specific needs.

  • MainSpecs
    • 24 hours a day / 7 days a week
    • 2 hours
    • HP Virtual Connect Enterprise Manager
    • Phone consulting
    • 4 years
    • Technical support
    • Virtual Connect Enterprise Manager for BL-c7000, Enterprise Manager for BL-c7000 Flexible Quantity License, Enterprise Manager for BL-c7000 Tracking License, Flex-10 Ethernet Module Enterprise Edition, Flex-10/10D Module Enterprise Edition, FlexFabric 10Gb/24-Port Enterprise Edition
    • Electronic HP Care Pack Critical Advantage L1 - technical support - 4 years - for HP Virtual Connect Enterprise Manager
  • General
    • Phone consulting
    • 4 years
    • Technical support
    • 24 hours a day / 7 days a week
    • 2 hours
  • Compatibility Information
    • HP Virtual Connect Enterprise Manager for BL-c7000, Enterprise Manager for BL-c7000 Flexible Quantity License, Enterprise Manager for BL-c7000 Tracking License, Flex-10 Ethernet Module Enterprise Edition, Flex-10/10D Module Enterprise Edition, FlexFabric 10Gb/24-Port Enterprise Edition
  • Details
    • Phone consulting - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 4 years ¦ Remote monitoring - 4 years
  • Software
    • HP Virtual Connect Enterprise Manager

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