HP HU861E Support

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HP 4 Year Critical Advanced L1 5500-48 EI/SI/HISwitch Service
HP Critical Advantage (CA) Service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers reactive services to help you improve performance, availability, and functional use of your technology.

  • MainSpecs
    • Electronic HP Care Pack Critical Advantage L1 - extended service agreement - 4 years - on-site
    • HP 5500-48G, 5500-48G-4SFP, 5500-48G-PoE+, A5500-48G, A5500-48G-PoE, A5500-48G-PoE+
    • On-site
    • 4 hours
    • 13 hours a day / 5 days a week
    • 4 years
    • Parts and labor
    • Extended service agreement
  • Compatibility Information
    • HP 5500-48G EI Switch, 5500-48G EI Switch with 2 Interface Slots, 5500-48G-4SFP HI Switch with 2 interface Slots, 5500-48G-PoE+ EI Switch with 2 Interface Slots, A5500-48G EI Switch, A5500-48G SI Switch, A5500-48G-PoE EI Switch, A5500-48G-PoE SI Switch, A5500-48G-PoE+ SI Switch with 2 Interface Slots
  • General
    • 13 hours a day / 5 days a week
    • Extended service agreement
    • 4 years
    • Parts and labor
    • On-site
    • 4 hours
  • Details
    • Extended service agreement - parts and labor - 4 years - on-site - response time: 4 hours - availability: 13 hours a day / Monday-Friday ¦ Technical support - phone consulting - 4 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 4 years ¦ New releases update - 4 years


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