HP HL941A3#SPM

SKU: HL941A3#SPM | MFG: HP
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HP Care Pack 6-Hour Call-To-Repair Collaborative Support with Defective Media Retention - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - 6 hours (repair)
HP Collaborative Support Service is designed for those who purchase HP hardware with HP and selected third party software products. HP Collaborative Support provides a first point of contact for your initial hardware and software support needs. HP brings the knowledge of its technical resources around the globe to help you to resolve your hardware and basic software support issues with a call to HP. With HP Collaborative Support Service, you don't have to try and decide if you have a hardware or software issue. You can make the first call directly to HP, and the HP support professional will determine whether you have a hardware or software problem.Defective Media Retention (DMR) allows customers to keep their data safe and secure by maintaining control over defective storage disks.

  • Details
    • Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours ( distance from customer site - 50 miles ) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours ( distance from customer site - 100 miles ) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 3 years ¦ Defective media retention - 3 years
    • Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours (distance from customer site - 50 miles ) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours (distance from customer site - 100 miles ) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 3 years ¦ Defective media retention - 3 years
  • General
    • Extended service agreement
    • Parts and labor
    • 3 years
    • 24 hours a day / 7 days a week
    • On-site
    • 6 hours
  • MainSpecs
    • On-site
    • 24 hours a day / 7 days a week
    • 3 years
    • Parts and labor
    • Extended service agreement
    • 6 hours
    • HP Care Pack 6-Hour Call-To-Repair Collaborative Support with Defective Media Retention - extended service agreement - 3 years - on-site

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