HP HG932A1#SUH

SKU: HG932A1#SUH | MFG: HP
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HP Care Pack Critical Service with Defective Media Retention - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - 6 hours (repair)
HP Critical Service brings you the best of both worlds: expert proactive services to keep your mission-critical multivendor hardware and software available 24 x 7 - plus fast reactive support for seamless resolution whenever unforeseeable problems crop up. This HP Care Pack service helps you understand and avoid the causes of downtime, meet your availability-level commitments, and enjoy the multiple benefits of collaboration with a true IT support partner.HP Defective Media Retention is available as a component of hardware support in convenient HP Care Pack Services with a variety of response and coverage options. This makes it easy to select the right match for the requirements and realties of your business. The HP Defective Media Retention option lets you keep, and control, your disk and your data. The process closely resembles what happens in a standard service call. If a disk is covered by the retention option malfunctions, you call HP for support. An HP support agent will diagnose your system problem, dispatch personnel (if needed) and provide a replacement disk.

  • Details
    • Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - inspection - 1 year - 1 incident per quarter ¦ New releases update - quarterly updates - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Defective media retention - 1 year
    • Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - inspection - 1 year - 1 incident per quarter ¦ New releases update - quarterly updates - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Defective media retention - 1 year
  • General
    • Extended service agreement
    • 1 year
    • Parts and labor
    • 24 hours a day / 7 days a week
    • On-site
    • 6 hours
  • MainSpecs
    • 6 hours
    • Extended service agreement
    • 1 year
    • Parts and labor
    • HP Care Pack Critical Service with Defective Media Retention - extended service agreement - 1 year - on-site
    • On-site
    • 24 hours a day / 7 days a week

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