HP HG932A1#300

SKU: HG932A1#300 | MFG: HP
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HP Care Pack Critical Service with Defective Media Retention
HP Care Pack services cost-effectively upgrade or extend your standard warranty with easy-to-buy, easy-to-use support packages. They reduce downtime risks with support levels from basic to mission critical. And they cover all the IT products your business relies on: servers, storage, networking, desktops, mobile computing, printing and imaging, and software.This HP Care Pack service helps you understand and avoid the causes of downtime, meet your availability-level commitments, and enjoy the multiple benefits of collaboration with a true IT support partner.HP Care Pack services with Defective Media Retention (DMR) allows customers to keep their data safe and secure by maintaining control over defective storage disks. DMR lets you keep and control your disks and data.If a disk that is covered by the retention option malfunctions, call HP for support. An HP support agent will diagnose the system problem, dispatch an engineer (if needed) and provide a replacement disk. You will then retain the defective disk drive.

  • General
    • 24 hours a day / 7 days a week
    • On-site
    • 6 hours
    • Parts and labor
    • 1 year
    • Extended service agreement
  • MainSpecs
    • Extended service agreement
    • Parts and labor
    • 1 year
    • HP Care Pack Critical Service with Defective Media Retention - extended service agreement - 1 year - on-site
    • SureStore Disk Array xp1024 Disk Array Frame, xp128
    • On-site
    • 24 hours a day / 7 days a week
    • 6 hours
  • Compatibility Information
    • HP SureStore Disk Array xp1024 Disk Array Frame, xp128
  • Details
    • Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - inspection - 1 year ¦ New releases update - quarterly updates - 1 year ¦ Technical support - remote monitoring - 1 year ¦ Defective media retention - 1 year


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Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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