HP HG925A3#80K

SKU: HG925A3#80K | MFG: HP
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HP Care Pack Next Business Day Hardware Support with Defective Media Retention
Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack packaged service Next Business Day Hardware Support covers desktops, workstations, servers, notebooks and laptops, network equipment, and printing.You could solve the problem by keeping your defective disk, but a standard hardware agreement would require you to purchase and manage the new disk yourself. That's why more and more security-conscious companies are adding the HP Defective Media Retention to their HP Hardware Support agreement.Hardware Support with Defective Media Retention (DMR) for HP Business Desktops, Notebooks, Workstations, Industry Standard Servers (ISS), Business Critical Servers and StorageWorks products is a disk retention service that lets you keep malfunctioning drives after a service event without paying a penalty.The HP Defective Media Retention lets you keep, and control, your disk and your data. The process closely resembles what happens in a standard service call. If a disk is covered by the retention option malfunctions, you call HP for support. An HP support agent will diagnose your system problem, dispatch personnel (if needed) and provide a replacement disk.HP Defective Media Retention is available as a component of hardware support in convenient HP Care Pack Services with a variety of response and coverage options. This makes it easy to select the right match for the requirements and realties of your business.

  • Details
    • Extended service agreement - parts and labor - 3 years - on-site - response time: next business day - availability: 13 hours a day / Monday-Friday ¦ Defective media retention - 3 years
    • Extended service agreement - parts and labor - 3 years - on-site - response time: next business day - availability: 13 hours a day / Monday-Friday ¦ Defective media retention - 3 years
  • MainSpecs
    • On-site
    • 9 hours a day / 5 days a week
    • Next business day
    • Parts and labor
    • 3 years
    • Extended service agreement
    • HP Care Pack Next Business Day Hardware Support with Defective Media Retention - extended service agreement - 3 years - on-site
  • General
    • Extended service agreement
    • 3 years
    • Parts and labor
    • 9 hours a day / 5 days a week
    • Next business day
    • On-site

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